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Privacy Policy

Legal Disclaimer

The information provided in this Privacy Policy is for general purposes only and does not constitute legal advice. DHTC recommends that users seek legal counsel for any clarification regarding data privacy laws applicable in their region. This Privacy Policy outlines the practices we follow concerning the collection, use, and protection of data on our website.

Introduction

At Dhanush Transport Corporation (DHTC), we respect the privacy of our users and are committed to protecting personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide while using our website, services, and online booking forms.

By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of personal and non-personal information:

  • Name, phone number, email address

  • Pickup and drop locations

  • Goods type, weight, and transport requirements

  • Business or transporter details

  • IP address, device type, browser type

  • Any documents uploaded via forms 

How We Collect Information

We collect data in the following ways:

  • When you fill out a booking or contact form

  • When you register as a transporter or partner

  • When you send us an email or call for service

  • Automatically via cookies or analytics tools

Why We Collect Information

We collect and process your information for purposes including:

  • To provide and manage transport and logistics services

  • To respond to inquiries and service requests

  • For verification, billing, and communication

  • To improve our website and user experience

  • For legal, regulatory, and safety compliance

Sharing of Information

We do not sell or rent your personal information. We may share data with third parties only in the following situations:

  • With logistics or transport partners for booking fulfillment

  • With trusted service providers (e.g., IT, analytics)

  • To comply with legal obligations or government requests

  • To protect our rights, privacy, safety, or property

Data Security

We implement reasonable security measures to protect your data from unauthorized access, misuse, or disclosure. However, no system can be 100% secure.

Cookies & Tracking Technologies

Our website may use cookies and tracking tools (e.g., Google Analytics) to enhance your browsing experience. You may modify your browser settings to refuse cookies.

User Rights

Depending on your location and applicable laws, you may have the right to:

  • Access, update, or delete your personal data

  • Withdraw consent

  • Object to data processing

  • Request data portability

You may contact us at [Connect@dhtc.in] to exercise these rights.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes mentioned above or as required by law.

Children’s Privacy

We do not knowingly collect information from individuals under the age of 18. If we become aware, we will delete such data promptly.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: Connect@dhtc.in

  • Address:  C-334, Balaji Complex, 80 Feet Rd, 4C Scheme, Near Delhi Ajmer Highway, Vishwakarma Industrial Area, Jaipur, Raj. 302013

  • Phone: +91 999 777 8302

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